# Caching Configuration

Settings in the Caching section of the CRM Configuration screen. These control how long certain lists are cached in memory, and how long old log/history records are kept before automatic cleanup.

# Configuration Reference

# InternalEmployeesCache

How long the list of internal employees is cached before it is refreshed.

  • Format: HH:mm:ss
  • Default: 04:00:00

# NumberOfListItemsPerRequest

Number of items added to a combobox's dropdown list each time the user scrolls down for more.

  • Allowed values: a positive number
  • Default: 50

# NumberOfCharactersPerRequest

Number of characters the user must type before a combobox starts searching for matches.

  • Allowed values: a positive number
  • Default: 1

# EventLogCleanupDays

Entries in the event log are removed after this many days.

  • Allowed values: a number of days, or 0 to disable automatic removal
  • Default: 100

# HistoryCleanupDays

Entries in a contact's history are removed after this many days.

  • Allowed values: a number of days, or 0 to disable automatic removal
  • Default: 0

# ReviewUpdateCleanupDays

Completed items in the review update list are removed after this many days.

  • Allowed values: a number of days, or 0 to disable automatic removal
  • Default: 30
Last Updated: 9/8/2026, 2:26:35 PM